Problem solving with performance storyboard


It’s a fact that we all have to make decisions. It’s not important if you are a student, parent, entrepreneur, president of a country or if the problem is big or small.  What is important is that we approach to […]

PDCA or Deming Circle: Plan Do Check Act


QC Story is a tool of TQM (Total Quality Management), which is intended to solve problems in a structured way. QC story is based on the principle of PDCA, where the nine steps can present the full story of the […]

why why analysis


It is a method of questioning that leads to the identification of the root cause or causes of the problem. Its use is universal. The most common use is in dealing with problems or defects: quality, safety at work, loss […]