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QC Story is a tool of TQM (Total Quality Management), which is intended to solve problems in a structured way. QC story is based on the principle of PDCA, where the nine steps can present the full story of the...

Method 5S has five steps, but there are several approaches to realise it. It is necessary to distinguish, that 5S is not only carrying the activities, related to tidiness and cleanliness, but it is a structured approach to ensure efficiency...

It is a method of questioning that leads to the identification of the root cause or causes of the problem. Its use is universal. The most common use is in dealing with problems or defects: quality, safety at work, loss...