Privacy Policy for the Processing of Personal Data
Effective Date: 1.7.2024
Introduction
The data controller is DEMETRA Lean Way d.o.o., Bela Cerkev 9, 8220 Šmarješke Toplice, registration number 6233180000. Your personal data is processed in accordance with this
privacy policy. Below, you will find the purpose of processing personal data, data retention
periods, and other important information regarding the processing of personal data.
1. Contact for Privacy Matters
For questions regarding this privacy policy, please contact us at:
Phone: +386 (0)7 30 73 081
Email: in**@*************ay.com
2. Data We Collect
We collect the following personal data:
- Name and surname
- Company
- Position in the company
- Address
- Email address
- Phone number
- Computer IP address
- Photos and videos from our organized activities
3. Purpose of Data Processing
These personal data are stored and processed for the purpose of entering into and performing contractual relationships, which includes preparing offers, providing software solutions, resolving support requests, conducting remote education or online training, managing business and accounting data, collecting unpaid obligations, informing about news, conducting market research, and for any other purposes required by applicable law.
We use the data for:
- Ensuring the smooth operation of the web application
- Hosting the application and the data processed by it on servers
- Performing regular upgrades and updates of the application
- Performing regular security backups
- Providing support to application users
- Fulfilling contractual obligations regarding cloud services for individual tools
- Informing users about advice on using LEAN methods and digital tools
- Informing users about free webinars, guides, and other business advice
- Informing users about educational events we organize, which include useful work tips, updates, and the use of new versions of individual tools
- Informing users about useful business newsletters, articles, or blogs
- Informing users about the expiration of contractual relationships, current news, products, and services
- Contacting via email or the company’s postal address to check satisfaction
- Contacting via email or the company’s postal address for other marketing needs
4. Legal Basis for Processing
The legal basis for the processing of personal data is:
- Performance of a contract or implementation of pre-contractual measures
- Compliance with legal obligations
- Legitimate interests pursued by DEMETRA Lean Way d.o.o.
- Consent given by the data subject for specific purposes
5. Data Retention
Your data is stored as long as needed to fulfill the contractual obligations of cloud services for individual tools of the PERFORMANCE STORYBOARD application or to enable access to the test version of individual tools. User data in the PERFORMANCE STORYBOARD application is removed from the server within 30 days in the event of contract termination. Contact details may be retained for the purposes defined in section 3 until the purpose for which the data was collected is fulfilled or until you withdraw your consent.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.
All data in electronic form is stored in our data centers on servers in accordance with the law and the Personal Data Protection Regulation, which binds all our employees. The processor ensures that all personal data processing, including access to personal data and its processing by subcontractors, will take place in the EU, which ensures an adequate level of data protection.
7. Your Rights
You have the following rights regarding your personal data:
- Right to Access: Obtain confirmation from the company whether your personal data is being processed and access to your data.
- Right to Rectification: Correct inaccurate personal data or complete incomplete data.
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
- Right to Restriction of Processing: Request restriction of processing your data.
- Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your data based on legitimate interests.
Please send your request for any of the above rights to in**@*************ay.com.
8. Right to Lodge a Complaint
If you believe that the processing of your personal data violates data protection laws, you have the right to lodge a complaint with the Information Commissioner. Please send your complaint to in**@*************ay.com or by registered mail to the company’s address.
9. Duration of the Privacy Policy
When you provide your data and allow us to contact you, your name will be added to our mailing list. The privacy protection of your data is permanent. You can remove your name from our mailing list at any time.
10. Changes to Information
You can contact us at any time to review and correct your personal data. Until we receive notification of changes, we will continue to use your original contact details.
11. Your Consent
By filling out forms on this website, you confirm that the information provided is accurate and that you agree to the collection and use of your personal data by DEMETRA Lean Way d.o.o. in accordance with this privacy policy.
12. Changes to the Privacy Policy
As we update and expand our services, we may change this privacy policy. We reserve the right to change any part of this privacy policy without prior notice. The amended privacy policy will take effect on the date it is published on the company’s website.